ALL IN A DAY'S WORK @ SSS Catarman

Saturday, April 16, 2011

Rockin' Rollin' Workin'!

Yeah! Yesterday (i mean last Thursday), I've been again into one of my longest bike ride of the season but without me pressing the throttle. I was so excited to tell y'all my miSSSadventures of the day and promised myself that the moment I arrive home, I'd never make my keyboards take even a nap, not until i finish drawing down the chronicles of my journey.

Unfortunately, promises are sometimes made to be broken.  Home at around 7PM, I immediately stepped into the shower, cleansed a li'l bit, dried up, threw myself into the sofa, watched some teleserye, and later heard myself snoring. F''@#$*! I haven't even got to touch a piece of the keyboard. The PC was alive but I was dead! But who wouldn't? After a long, enduring, butt-swelling trip to the Pacific coast, maybe I just deserved an ounce of rest.

Yeah! Who wouldn't? Who would want a more or less 300 kilometers of these?
Check out!

 
The voyage started really nice. I didn't mind a quite cramped "seating" at the jeepney. Neither did I care if boats were filled with weighty machines...


And the road trip also went on like nobody cares whether the hi-way's magnificently made or not,  for as long as there's a road and the trip could on smoothly, me is OK... So, the bike hits the dirt and started rollin'...


Not far from the "Bang!" line, the road started to show its true face...


Man! The dirt was real, the mud stuck to the fenders! And i got this for a total of 4 hours plus.


Nearly an hour after, I saw some light! Concrete! Smooth!


Wait, there's a sign ahead!

Y'all! The road was beautiful but you've to escape from these boulders and rocks! Alright, get fast!


Then back to rough muddy part of the adventure!
Arghhhh!! The road was endless. The ride was killing me! Two hours thereafter, my shoulders sagged, my face's burnin' from the sharp stinging rays of the Sun, the oil-like secretion of the face mixed up  with  filthy dusts. My back ached, and I began to feel some pain in the ass. I wanted to lay down! I missed my bed at home! But no! I have to get this job done! Oh! I missed my swivel chair in the office. The trip had to be swift, fast, but this road seemed eternal!


More than two hours of mud ride, then I landed at my destination, got the job done  and went the same way back. Same way, same agony! But this is part of the job, part of the package, and me can do nothing about it!

Do you think, at least, I deserve a beer? OH YEAH! KAMPAY!!




.

Wednesday, April 6, 2011

scared and bruised

At last! The rain has stopped and the Sun finally showed its face. Oh! Summer!

Last Monday, April 4, when the Sun has just started to share its rays on Earth, I decided to proceed on to finishing the pending field jobs that has piled up since end of February.

First stop: the farthest destination! the inferior southeast of the province, Las Navas, then down to Catubig, to Laoang, Pambujan, Mondragon and back to Catarman.

I arrived at exactly 7:37 AM at Catarman Bus Terminal. Fatefully, the second van trip to Catubig already left about 5 minutes ago. So, I had to wait for another 45 minutes for the next ride to the place.

At 8:40 AM the van I was in, finally, started its motor running and left off the terminal. However, halfway through our destination, we smelled some fumes coming out of the engine. The driver checked the hood and found some smoke. The engine was overheated. Good thing the driver was a troubleshooting expert it didn't get long for him to make the engine cooled off, and after some 30 minutes, the van again started moving.

I arrived at Catubig wharf, and noticed that there were an unusual number of people in the area. I thought there was some kind of a fair, or a parade that has just passed by. I approached some and heard murmurs about a “hold-up,” a robbery that has just happened a few minutes ago. A certain “Johnson” was held up by three unidentified armed men in front of his store. The robbers brought along some 300K cash, warned the bystanders not to cause alarm, then rode a motorcycle-for-hire towards the direction of Las Navas. A few moments later, the Police—their station located some 150 meters away from the scene—arrived and started asking questions from the victim, from possible witnesses, and from some onlookers including myself. And they looked like they're more interested in knowing on how much did the victim lost rather in pursuing the criminals. Tsktsktsk.. Surprisingly, one innocent lady, breaking the commotion, suggested, “Nano kay dire kam kumuha sarakyan ngan lanaton an mga hold-upper? Tawagi niyo a Las Navas PNP para magcheck-point liwat! (Why don't you get a vehicle and pursue the robbers? Call Las Navas PNP to conduct a check-point!)” Hence, the Police immediately responded to the lady's call.

Whew! Robbers are getting some attention at this part of the country. Three reasons: 1.) money is really hard to look for, nowadays; 2.) the opportunities to find a decent job and earn a decent income is getting slimmer; as always, easy bucks come through evil ways; and 3.) Police authorities lack the equipment, the personnel, and the courage to react or respond to the crimes at hand.

Things like this do really happen. I could vividly remember what happened March of last year while I was doing another field job at the Palapag-Mapanas-Gamay area. A team of Philvolcs personnel who were conducting training and tsunami drills at Mapanas and Palapag were also stopped and held up along the uninhabited trail at Brgy. Nipa, Palapag. The robbers successfully took their stuff specifically 2 laptops, 4 cellphones and some cash. I was just fortunate the motorcycle driver I hired was a newbie and he drove his machine very slowly, we were even passed upon by the two motorcycles which the four Philvolcs staff rode (this irritated me!) so that we came a little late and missed the robbery, we arrived at the scene some 25 minutes after the robbers left, and I could still draw how the faces of the team were torn by fear and anger. Whew!

Stories of travelers, mostly collectors of lending institutions, being raided along the way are a common talk here. Hi-way robberies are ubiquitous in these areas, and the authorities haven't cracked any of those reported incidents. We heard some robbers being punished though, not by the Police, but through the marathon judicial process of the revolutionary People's Kangaroo Court.

So, I moved over the crowd that was stacked at the middle of the road and descended down the wharf, then, I noticed that large boats bound for Dapdap, Las Navas were missing.   I checked my watched and it was already 11 AM. Good God! The last boat trip to the place had already left. Immediately, I climbed back and called a motorcycle-for-hire. I took the land trip to Las Navas town proper. I just thought there maybe some boats that could bring me to Dapdap.

The road to Las Navas was beautifully made, wide, concrete and polished. It was new, thanks to the multi-million presidential project won by Adige-Sta.Clara Ventures. But wait the road does not end up at town proper. It hasn’t even reached the bridge that connects Catubig and Las Navas. Motorists have to clear off almost a kilometer of disgustingly muddy and rough road to the bridge and another kilometer down to the first concrete street of the town (Where  the hell did the funds to finish the project go!!? Ah! may be to "savings"?--this is but normal in government infras, ryt?). The driver I hired declined to fetch me through the town, instead he dropped me off by the bridge. There’s a steep path towards the foot of the bridge that I have to go downhill and there wait for some pedicabs that would bring me to the town proper.

The way downward was a little wet, slippery and the cliff is vertically sloped. Some kids went on to descend with me. I decided to come down first so that the kids could follow through. Halfway through the descent, a child screamed out of the blue, . I looked up, and BLAG! the kid’s right foot was on my neck, his body rushing down the slope. I was dragged down and presto, I earned bruises around the elbow area of both my arms. Hah!! This is pure luck I supposed! Luckily, while on my way down, I was able to calm down, maintained my composure and protected my head, otherwise, I could earn not only bruises but contusions of the head as well, or maybe worse than that…



And with good grace, I immediately took my blemished shirt off, drew my bag for an extra (I’m always ready with this kind of situation), and walk off as if nothing happened. I went on  to finish the itinerary.

That was what I call “another day on the field.”

On my way home, I pondered. What if something serious happened to me down the cliff? What if I was the one spotted by the robbers, and because I have nothing inside my bag but papers, they would get pissed and shoot me? Oh! that's rather gross and insane! It's kinda scary but that could possibly happen. I really couldn't help but think also of my safety. Aside from the actual hazards on the road, the chance of meeting those unfriendly travelers down your way is very much likely. Sometimes, I fell some stinging on my back whenever I receive a request to conduct field work to these areas. It is a fact that whenever we leave the office, we also leave our foot on the grave. If I could just have a choice, I would rather stay safely working night and day in the office than risk my life down the road.

I just wonder, doesn't the System have any future plan of giving field personnel any hazard pay?

Friday, April 1, 2011

supposed role model (copy)

I was sending our MACRDF reports for March 2011 just a few moments ago when suddenly a new message popped out of my email window. The message was from Dario Tan, my former partner here in Catarman. I found it interesting so I just decided to share it with you. You may try it yourself and find out who your supposed role model should be..

Caution:
Don't get too hasty, though, 'coz you might not want to pre-empt the result. Just take the test step by step.
Have Fun!

Role Model
Using simple math, find out who your role model truly is.
Mine was a BIG surprise.
It certainly wasn't who I would have picked.


FIRST, do the simple math below.
THEN, scroll down to find your hero.

Do not scroll down until you do the following Math!!

It is truly remarkable just how accurate this is!

1) Pick your favorite number between 1 and 8.

2) Multiply your choice by 3.

3) Add 3.

4) Multiply again by 3.

5) You'll get a 2 digit number.....maybe 42, for example.

6) Add the digits together.  Example 4 + 2 = 6.

Now Scroll down.


With that number, see who your ROLE MODEL is from the list below:

1. Albert Einstein.

2. Oprah Winfrey.

3. Mother Theresa.

4. Bill Clinton.

5. Bill Gates.

6. Mahatma Gandhi.

7. Eleanor Roosevelt.

8. Babe Ruth.

9. Clarence Miscreola.

10. Winston Churchill.

11. Barbara Walters.

12. Dalai Lama.


I know, I know...  I just have that effect on people.

One day you, too, can be like me.... Believe it!

Stop picking different numbers!!
See? hahahaha.. You want to change your mind, change number and repeat the test, then do it, still you won't find another one but the number 9.

Wednesday, March 30, 2011

Postponed Field Work

This morning, I was all set and ready to travel again and conduct field verifications (Fact-of-death/birth/marriage or FOD/FOB/FOB) to some of the places under our functional area of responsibility particularly to the towns of Las Navas, Catubig, Laoang and Pambujan. However, the weather wasn't that cooperative, so after almost an hour at the Jeepney Terminal waiting for the rain to stop pouring, I decided to return to the office and scheduled the job to some other date.

I just can't imagine how'll I look like upon return to office if I decided to proceed notwithstanding the kind of weather we have now...haha..
Catarman (courtesy of Arnel De Silva Photography)

On the way I have to go through this...
to Las Navas

... and this...
to Kalingnan, Catubig

... and this one too...
to Laoang

... and also this.
Laoang

Sadly, I lost courage to take, once again, the risk of going to these places just to fulfill my duties. Anyway, maybe tomorrow, when the weather would be fine, I could now go on and do the pending workload.

Tuesday, March 29, 2011

i work here...


Yes. This skimpy little space is our office... i've been coming here since 2004 (including some 4 years from our previous office)... small, bare, but it's fine with us, anyway we're only two working on here..

This is how it looks inside...

 ... with some valued clients...

I sit here...

At least, we have one PC (offline, though)




... and this is my partner, Ma'am Elma.

We single-handedly handle all transactions in the office. We depend on no one but us. She manages the counter, while I do the other dirty works: field transactions and some admin jobs.



Our area covers almost the whole of the province of Northern Samar, consisting of two Congressional Districts, covering 24 municipalities and with a population of over 500,000. The province is fully deserving of at least one full-service SSS branch--a development we have been dreaming of since the time the office had been established sometime in 1995.
We're here. We cover these areas.

In 2003, when the System finally ordered our immediate evacuation from being stalled at the hallway at Catarman Municipal Hall and allowed us to rent an office space we can call our own, we all thought that we were near to realizing that dream. Unfortunately, nothing has really changed and the dream remains elusive.

First timers to the office could not help but sigh on the kind of technical service the System offers through us. Why not? We only have TWO versatile generalist-counter personnel rendering excellent customer service in an OFFLINE COUNTER, aside from that, we offer no more. Our hands are tied, and that's all that we can give our clients: humane, prompt, sensitive, compassionate and TLC personal service. We receive clients even at home, at transport terminals, markets, restaurants, and even during funerals, and we're always ready to answer every questions being thrown at us about the System.

Among the government's social security agencies, the SSS was the first to set foot in Catarman, however, it remained a representative office since then, continued to be attached to Calbayog Branch, and watched other GFIs spring fully into place. Philhealth opened its full-service branch in 2002, GSIS follow suit in 2005, and currently PAG-IBIG Fund is scouting for an office for a possible opening within the year.

Why is this so?

I understand, the System's top managers are very much careful with respect to introducing changes in branch operations, and the people should also try to understand that. We know that there are a lot of factors that should be considered before drawing on a much bigger canvass, that there are a lot of minor issues that needs to be resolved before a bigger issue should be faced. People, however, do not seem to know this.

People do not quite understand "financial viability" as one of the very reasons why SSS offices do not just sprout and grow, because they do not even know the term. Honestly, if we would just let the people rate us in terms of TECHNICAL service, we would be lost in the charts. In terms of human relations, however, we could very much top the list, and we are very sure with that, because that's the only thing that we could offer our members, for now, i.e., excellent customer service.

People do not yet know that we're collecting more than 2Million Pesos every month on premium contributions (which have quadrupled from a little over 500K in 2004), and we're spending a little less than than P20,000 on operational expenses (excluding, of course, payment of personal services such as salaries and allowances of employees). People do not also know that we are allowed by the SSS Law to spend a 12% part of that collection, which in absolute terms could round off to P250,000.

People do not yet know that as of the current set-up, SSS Catarman is very much viable. For now, they will have to bear with us a little more, and if they demand ONLINE service, we would be always be willing to refer them to Calbayog Branch--the next full-service branch located some 120 kilometers away from Catarman.
We're grateful we are being helped by this dynamic support group from our mother branch Calbayog.